WM Payroll Cut-Off & Processing Timeline
The payroll cut-off for our EOR Partner is always 3 PM BST / 4 PM CET on the 4th of each month, even if it falls on a weekend. If the 4th is on a weekend, it is up to the employee and their managers to plan accordingly so all requests are submitted and approved before this—for example, if the May cut-off falls on Sunday, May 4th, expense approvals should be submitted by EoD Friday, May 2nd, if the approver is unavailable over the weekend. However, approvals can still be processed until 3 PM BST on the 4th for inclusion in that month’s payroll if they choose to approve over the weekend.
PGC Payment Processing
PGC operates under a "pay when paid" principle for non-contractual payments like bonuses and expenses. The process includes:
1 - Invoice Creation – Created immediately after we push the data to the PGC Portal.
2 - Invoice Approval & Payment – WM reviews and approves invoices within 12 hours of receiving the invoice, with Finance processing payment to PGC within 3 business days.
3 - Employee Fund Allocation – PGC allocates received funds internally and releases payments within 3 business days, followed by 2 business days to finalize transfers.
Payment Timing & Country-Specific Constraints
Canada: Payments must follow scheduled payroll cycles, meaning ad-hoc transfers aren't possible. Since WM payments to PGC are typically completed by mid-month, employees can usually expect funds by the end of the month in their second biweekly payslip, unless delays push it into early the following month or it is a 3-payroll period.
United States: All non-contractual payments follow the "pay when paid" principle, ensuring employees receive funds within three business days after PGC receives them from WM, without waiting for the next payroll cycle. Typically, ad hoc payments are credited to employees around the 12th-15th of the month. However, an exact date cannot be guaranteed, as this may depend on the employee's bank and any holidays that could delay the transfer.
How Holidays Affect Deposit Schedules?
Timeline delays are most commonly caused by holidays. If there is a bank holiday on the side of either the sender or the receiver, the time between when the funds are sent and when they are received may be delayed. For example, if there is a bank holiday in the US or Canada, the funds may be deposited one business day later than expected.
Specifically for Canada, while a potential delay in deposit is mentioned above, the "next scheduled deposit date" depends on whether the funds are received in time for payroll processing. If not, it is possible for the payment to be processed on the following scheduled deposit date.
Cases: SF 00251471- SF 00292296