Context
When a prospect advises that they have either spoken with a competitor or they will speak to one. How should you respond?
Talk Track
VERSION 1: Transparency + Compliance Focus
Pillars: Transparency, Compliance, Customer & Talent Experience
COMPETITION – ALREADY MET WITH THEM
Thank you for letting me know that you have already spoken with other service providers. It makes complete sense to explore your options when making this kind of decision. I am confident in the strength of our platform, our service quality and the experience we deliver to both clients and talent.
If there was something specific they mentioned that caught your attention, I would be happy to walk you through how that compares on our side. This will help make sure you have the full picture and can see exactly how our solution meets your needs.
COMPETITION – STILL TO MEET WITH THEM
Thank you for sharing that you will also be speaking with other service providers. It is absolutely the right approach to look at the full landscape. I am confident in what we can offer, both in terms of product capability and the overall experience we provide.
When you meet them, it might help to ask a few practical questions so you can compare clearly:
How do they ensure the setup is legally allowed in each country?
Do they apply onboarding or offboarding fees?
Are there any additional costs not shown upfront?
These questions will give you a clearer understanding of how the different offerings align with your business priorities.
VERSION 2: Effortless Experience + Legal Clarity
Pillars: Effortless, Compliance, Transparency
COMPETITION – ALREADY MET WITH THEM
Thanks for letting me know you have already spoken with the competition. Looking around is always the right approach with something this important. One thing we focus on strongly is compliance. We make sure the setup in each country is legally allowed, aligned with local regulations and ready for your talent to start without issues.
If they highlighted anything specific, just let me know. I can explain how we handle that area and how we keep your structure safe and compliant in the background.
COMPETITION – STILL TO MEET WITH THEM
It is good that you are taking the time to meet with other providers. When you do, I recommend asking a few questions that will help you compare clearly, especially around legal compliance.
For example:
How do they ensure their model is legally allowed in each country?
What are their compliance safeguards?
Do they charge onboarding or offboarding fees?
Are there any hidden extras?
These points help you understand whether they can support you in a way that is reliable, compliant and built for long term stability.
VERSION 3: Effortless Experience & Guidance
Pillars: Effortless, Transparency, Customer & Talent Experience
COMPETITION – ALREADY MET WITH THEM
Thanks for letting me know you have already spoken with the competition. It is always good to see what is out there. I am very confident in what we offer, especially when it comes to ease of use, support and the talent experience.
If there was anything they highlighted that you want to understand better, just let me know. I can walk you through how we handle those areas so you can compare clearly and decide what works best for you.
COMPETITION – STILL TO MEET WITH THEM
It is great that you are planning to speak with other providers as well. This helps you get a full overview and ask the questions that matter. From our side, we focus heavily on making things simple, predictable and smooth for both you and your talent.
When you have that conversation, you may want to ask them about:
Are they legally allowed to operate in the countries where you want to hire?
The actual functionality available on their platform
Any onboarding or offboarding fees
Whether there are additional costs that only appear later
These points often make the differences between providers clearer and can help you decide which route gives you the smoothest experience.
