Context

Customers often ask "Do we earn Interest on Deposits and Severance Accrual?"

Talk Track

VERSION 1: SHORT (Quick Call Response)

Pillars: Transparency, Trust

You do not earn interest on deposits or severance accruals. We keep your funds flexible and immediately accessible, which means we do not invest them in long term products. Any small interest from overnight deposits goes towards maintaining the escrow accounts that protect your funds. The priority is security and full availability, not investment returns.

VERSION 2: MEDIUM (Standard Conversation)

Pillars: Transparency, Compliance, Trust

That is a good question. You do not earn interest on deposits or severance accruals. We keep those funds fully liquid so they can be accessed instantly if needed for salaries or severance obligations. Because of that, we avoid long term investments that might lock the funds or create risk.

Any limited interest from safe, short term overnight holdings is used to offset the operational cost of maintaining the escrow accounts where your funds are secured. The focus is on protecting your money and keeping it readily available rather than generating returns.

VERSION 3: LONG (Full Narrative)

Pillars: Transparency, Trust, Compliance

I understand why you would ask about interest. When you provide deposits or participate in severance accrual, it is natural to wonder whether those funds earn a return. The short answer is no, and there is an important reason behind that.

Our responsibility is to keep your funds safe and immediately accessible. To do that, we follow strict internal guidelines that prevent us from investing your funds in anything with a term longer than the notice period of your talent’s contract. This avoids any situation where the funds are tied up or exposed to unnecessary financial risk.

Because we avoid long term investments, the opportunities to generate interest are very limited. When small amounts of interest do arise, typically from overnight deposits, those amounts are used to support the maintenance of the escrow accounts where your funds are ring fenced and protected. This ensures the accounts remain secure, compliant and fully operational at all times.

So, while you do not receive direct interest, the structure is designed to prioritise safety, flexibility and immediate availability of your money. Every part of the process is built to protect your funds and maintain a compliant, secure setup for you and your talent.