Context

Explaining to a customer or prospect the most efficient way to get help.

Talk Track

VERSION 1: SHORT (Quick Call Response)

Pillars: Effortless, Customer & Talent Experience, Transparency

The quickest way to get help is through our Help Center on the workMotion Platform. You can search for answers instantly or submit a ticket if you need direct support. It is the fastest, most reliable route to the right information.

VERSION 2: MEDIUM (Standard Conversation)

Pillars: Effortless, Customer & Talent Experience, Transparency

The most efficient place to get answers is our Help Center on the workMotion Platform. It contains clear articles on everything from contracts and absences to country rules and platform guidance. If you cannot find what you need, you can submit a ticket directly from the Help Center and it will be routed to the right subject matter expert. You can access it at any time from the left-hand menu in the WorkMotion platform.

VERSION 3: LONG (Full Narrative)

Pillars: Effortless, Customer & Talent Experience, Transparency

For fast and accurate support, the best starting point is always our Help Center on the workMotion Platform. It is designed to give you and your talent an effortless experience by putting the most important information right at your fingertips. You will find clear, up to date articles covering everything from employment contracts and absences to payroll timelines, country specifics and platform features. It saves time and gives you immediate answers without needing to wait for a response.

If you cannot find what you need, you can submit a ticket directly through the Help Center. Every request is categorised and routed to the relevant subject matter expert so you always reach the right person as quickly as possible. This approach keeps the experience smooth, transparent and reliable for both you and your talent.

You can access the Help Center at any time through the WorkMotion platform by selecting it in the left-hand menu. It is the simplest way to get support and stay informed throughout your partnership with us.